The most common questions about Gedcom Tree, beyond the ones already on the home page. To understand the GEDCOM format itself, see our dedicated guide.
Gedcom Tree accepts .ged, .gedcom and .txt files exported by genealogy software. Compressed archives (.zip) or a program's proprietary save files aren't supported.
The service is built for typical family trees, from a few dozen to a few hundred individuals. An extremely large file may be rejected or take longer to analyze.
No: the uploaded file is used only to generate your tree. Generated images are automatically deleted from the server after 24 hours, and data tied to a premium order is erased once the HD file has been generated.
Yes: if your file contains several individuals, Gedcom Tree lets you choose which person the tree is built from.
The free preview shows 3 generations at screen quality, with a watermark. The Premium version unlocks up to 5 generations, no watermark, in print-ready high definition, for a one-time payment.
Yes: several rendering styles are available, and you can switch freely before downloading or buying the Premium version; both previews, free and Premium, update together.
Yes: payment is processed by Stripe, a third-party payment provider. Gedcom Tree never stores your card details.
The HD file is generated immediately after payment. For any issue, the contact page is the best way to reach us.
Gedcom Tree is available in over twenty languages; the language adapts automatically to your browser, and can be changed at any time from the footer.
Through the contact page, for anything not covered here or in the GEDCOM guide.